[divider_padding] Benchmarking is a key methodology that can improve business performance. This improved performance results from: learning the best practices of different processes, departments, and companies, assessing and comparing the results of these best practices, and then implementing the appropriate best practices. The four types of benchmarking discussed below are internal, external, competitive, …
[divider_padding] We are often faced with dreaded waits at grocery stores, airports, and sporting events. We also witness waits when upstream products and services are delayed, when product development time persists endlessly, during transactional processes related to sales, human resources, quality control, and information technology departments, and from a multitude of healthcare services. We see …
[divider_padding][divider_padding] Team behavior is directly impacted by group norms, or the behaviors that are informally developed and accepted by team members. These norms can be influenced by conformity, deviant workplace behavior, status, and size. Conformity within teams is stimulated by the desire for acceptance. Individual members of teams tend to behave the way that the …
[divider_padding] Global managers are needed more and more each day as companies expand globally. [divider_padding]This increasing need for global managers is being spurred by the ability to travel quickly and the Internet, which have created new possibilities for global companies like GE, Exxon, Toyota, AT&T, and Walmart. To become a successful global organization, companies must …
[divider_padding][divider_padding]Parametric vs nonparametric? It’s the age old question, because many often wonder which statistical test to use for their data analysis. To begin, first determine if your data fits into the parametric or nonparametric categories. Parametric Parametric procedures include ANOVAs, independent t-tests, and paired t-tests. Each parametric procedure requires explicit assumptions on the populations, …
[divider_padding][divider_padding] A one-way ANOVA (Analysis of Variance) compares the means of three or more groups of data to determine if the groups are different. In a one-way ANOVA, the data for the X group is attribute, and the data for the Y group is variable. The null hypothesis for a one-way ANOVA states that there …
Successful Lean Six Sigma deployments are affected by change leadership, training, and the use of the best tools. Lean Six Sigma deployment requires active and visible support from top management. Lean Six Sigma deployment also is more successful in organizations that are open to change, have strategically linked their Lean Six Sigma projects to core …